What is Ledger live®?

Ledger live® is Ledger's official desktop and mobile application for managing cryptocurrencies with your Ledger hardware wallet. It keeps private keys on-device and offers portfolio tracking, transaction signing, and integrations with swap/buy partners (Ledger live® Exchange).

How to perform a safe Ledger live® Download

  1. Visit the official download page: ledger.com/ledger-live/download. Always confirm the domain and use HTTPS.
  2. Choose your platform (Windows, macOS, Linux, Android, iOS) and install the official package.
  3. Launch Ledger live®, connect your Ledger device (USB or Bluetooth), and follow the on-screen flow to complete Ledger live® Login by approving actions on your hardware.

Ledger live® Exchange & services

Inside Ledger live® you can buy, sell, or swap assets through integrated third-party providers. Trades require on-device confirmation so your private keys never leave the Ledger device — review fees and partner terms before executing swaps.

Troubleshooting Ledger live® Login issues

  • Login not working / Unable to login: Reboot your computer and device, try another USB cable/port, or re-install Ledger live®.
  • Error connecting account: Ensure the device is unlocked and firmware up to date. Disable conflicting antivirus or VPNs temporarily.
  • App not working / error decline: Clear cache, reinstall app, or switch from web connectors to the desktop app if applicable.
  • Can't verify device: Always verify addresses and transaction details directly on your Ledger screen before approving.

Account recovery & 2FA notes

If you lose access, restore using your recovery phrase via Ledger live®'s Restore flow. Ledger does not store your seed. For exchange 2FA reset needs (Ledger live® 2fa reset), contact the exchange — Ledger live® does not manage third-party 2FA. Never share your recovery phrase.

Official help & resources

Official support and guides are available at Ledger Support: support.ledger.com. Use only official channels to download, update firmware, and follow safety advice. 🔗

FAQs — quick answers

1. Where can I download Ledger live® safely?
From the official Ledger download page: ledger.com/ledger-live/download.
2. Ledger live® Login not working — what should I try first?
Reboot device/app, try a known-good USB cable/port, update firmware and the Ledger live® app, and disable interfering extensions/antivirus.
3. How do I recover my Ledger live® account?
Use your 24 (or 12/18) word recovery phrase in Ledger live®'s Restore/Recover flow. If the recovery phrase is lost, funds cannot be restored.
4. Can Ledger live® reset my exchange 2FA?
No — contact the exchange where 2FA is set up. Ledger live® only handles device-level access.
5. What does “error decline” mean in Ledger live®?
Often a sign of firmware mismatch, network or provider issues. Update firmware, check partner status, and retry carefully.
6. Where is Ledger live® Help Center?
Official help: support.ledger.com.